Rainbet terms governing website use and account activity

Acceptance of the Rainbet terms

By accessing or using Rainbet, you agree to be bound by these Terms and Conditions, together with any other rules, policies, or notices that apply to specific services, products, offers, or account functions made available through the website. If you do not agree to these Terms, you must stop using Rainbet immediately.

These Terms apply to all use of the website, whether as a visitor, registered user, or account holder. Additional conditions may apply to certain products, promotional offers, payment methods, or restricted services. Where separate rules apply to a specific feature, those rules will form part of the contractual relationship between you and Rainbet in relation to that activity.

We may update these Terms from time to time where operational, legal, regulatory, technical, or commercial changes make that necessary. Continued use of Rainbet after updated Terms take effect will be treated as acceptance of those changes, unless applicable law requires a different process.

Who may open and use a Rainbet account

Rainbet is intended only for individuals who are legally permitted to use the services made available through the website. You must be of legal age in your jurisdiction and otherwise eligible to enter into a binding agreement in order to register and use an account.

You must not access or use Rainbet from any territory where such use is unlawful or prohibited. It is your responsibility to ensure that your access to the website and use of the services comply with the laws that apply to you. We may limit, restrict, or refuse access to users in certain jurisdictions where required for legal, regulatory, operational, or risk-related reasons.

Rainbet may request evidence of age, identity, location, or eligibility at any stage. If satisfactory information is not provided, or if we reasonably believe that eligibility requirements are not met, your account may be restricted, suspended, or closed.

Your registration details and account responsibilities at Rainbet

When registering an account, you must provide accurate, complete, and current information. You are responsible for keeping your account details up to date and for ensuring that login credentials remain confidential and are not shared with any other person.

Each account is personal to the registered user unless we expressly state otherwise. You must not sell, transfer, lend, assign, or otherwise allow another person to access or operate your account. You remain responsible for all activity carried out through your account where access occurs using your credentials, except to the extent caused by our own failure to maintain reasonable security controls.

Rainbet may refuse an application, decline to activate an account, or request further information before allowing continued use. We may also restrict access where duplicate accounts, false registration details, misuse of identity, or other irregularities are identified.

Verification, checks, and account review

We may carry out verification and compliance-related checks at registration, before or after transactions, when reviewing account activity, or whenever concerns arise in relation to identity, payment methods, source of funds, location, age, fraud, security, or compliance obligations.

As part of those checks, Rainbet may request documents or additional information that we reasonably consider necessary. This may include proof of identity, proof of address, confirmation of ownership of a payment method, or other materials relevant to the review being conducted. Until such checks are completed to our satisfaction, some account functions may be limited.

If information provided is inconsistent, misleading, incomplete, or cannot be verified, we may suspend transactions, withhold withdrawals, restrict access to services, or close the account where appropriate. Any review may also take into account transactional behaviour, device data, linked accounts, or indicators of misuse.

Payments, balances, and transaction handling on Rainbet

Deposits and withdrawals made through Rainbet are subject to the payment methods available at the time of use, together with any rules, limits, verification requirements, or operational conditions that apply to those methods. Specific limits may vary, and processing times may depend on the method selected, account status, internal review, and verification outcome.

You must use only payment methods that you are authorised to use and that are registered or controlled in your own name where such a requirement applies. Rainbet may reject, reverse, delay, or review a transaction where there are reasonable grounds to do so, including where security, fraud prevention, compliance, chargeback risk, or verification concerns arise.

Withdrawals may be subject to review before approval. We may require identity confirmation, proof of payment ownership, or other supporting documents before releasing funds. Where deposits are reversed, recalled, disputed, or otherwise invalidated, Rainbet may adjust the relevant balance, void affected transactions where appropriate, and recover any resulting losses or improperly credited amounts.

Wagers, game outcomes, and record precedence

Any wager, game participation, or related activity carried out through Rainbet is subject to the applicable rules of the relevant product, together with any additional terms connected to that activity. It is your responsibility to review those rules before participating.

Once a wager or instruction has been submitted and accepted by the system, it may not be cancelled unless cancellation is expressly permitted by the applicable rules or required by law. Rainbet reserves the right to refuse, suspend, or void activity where there is evidence of technical error, incorrect pricing, manifest mistake, system malfunction, prohibited conduct, or other circumstances that compromise the integrity of the service.

In the event of any discrepancy between information shown on a user device and the data held on our systems, the records maintained by Rainbet or by the relevant system provider will generally prevail, unless applicable law requires otherwise. Where a malfunction, interruption, or technical error affects the result of a game, transaction, or settlement, we may correct the outcome, void the affected activity, or make any adjustment reasonably necessary to restore the position that should have applied.

Promotions and special conditions linked to Rainbet offers

From time to time, Rainbet may make promotional offers, rewards, bonuses, or similar incentives available to eligible users. Any such offer will be subject to separate promotional terms in addition to these Terms and Conditions.

Where promotional terms apply, those terms will govern the availability, activation, use, expiry, wagering conditions, exclusions, and settlement rules connected with the relevant offer. If there is any inconsistency between these Terms and the specific promotional terms, the promotional terms will usually take precedence in relation to that offer, unless stated otherwise.

Rainbet may withdraw, amend, restrict, suspend, or cancel an offer where this is necessary because of error, misuse, fraud, abuse, duplicate participation, technical issues, or breach of the applicable conditions. We may also withhold or remove promotional value where the underlying account activity is not genuine or is otherwise inconsistent with the intended purpose of the offer.

Conduct that is not permitted through Rainbet

You must use Rainbet lawfully and in good faith. You must not engage in fraud, collusion, money laundering, use of stolen or unauthorised payment instruments, bonus abuse, market manipulation, exploitation of technical faults, or any activity intended to gain an unfair or improper advantage.

The use of automated tools, bots, scripts, artificial devices, or any form of software designed to distort, interfere with, or automate participation in a way not expressly permitted by Rainbet is prohibited. You must also refrain from introducing malicious code, attempting unauthorised access, interfering with site operations, or using the website in a way that may harm Rainbet, other users, or connected services.

If prohibited conduct is identified or reasonably suspected, Rainbet may investigate the account, suspend access, void affected transactions, withhold payments where justified, recover benefits obtained improperly, and share relevant information where permitted or required for legal, regulatory, security, or fraud-prevention purposes.

Restrictions, suspension, and closure of a Rainbet account

Rainbet may place limits on an account, suspend specific functions, or close an account where this is reasonably necessary for security, verification, legal compliance, operational control, dispute handling, responsible gambling reasons, inactivity management, or investigation of irregular activity.

An account may also be restricted or closed where these Terms are breached, where requested information is not provided, where duplicate or linked accounts are identified improperly, where payment issues arise, or where continued access creates a legal, regulatory, or business risk. In some circumstances, we may allow an account to be closed at the user’s request, subject to the completion of any checks, settlement of outstanding matters, and retention of information where required.

Where an account is suspended or closed, access to services may end immediately or after any process that we consider necessary in the circumstances. Balances, pending activity, or unsettled transactions may remain subject to review before any final outcome is determined.

Rainbet and safer account use

We may make certain responsible gambling or player-protection measures available through Rainbet, including account restrictions, temporary pauses, self-exclusion arrangements, review procedures, or related safeguards, depending on the services used and the options available in the relevant market.

You are responsible for using the account in a controlled manner and for taking appropriate steps if gambling activity no longer remains manageable. Where a request is made to limit or restrict access for safer gambling reasons, Rainbet may apply the requested measure in accordance with the terms that govern that process.

We may also take protective action on our own initiative where account activity raises concerns relevant to player protection, legal obligations, or internal risk review. Particular conditions may apply to the duration, scope, and effect of such measures.

Ownership of Rainbet content and permitted website use

All rights in the Rainbet website, including software, branding, text, graphics, interfaces, audio, video, databases, and other content, remain owned by us, our group entities, or our licensors unless stated otherwise. Use of the website does not grant you any ownership interest in those materials.

You may access and use the website only for your personal, non-commercial use in accordance with these Terms. You must not copy, reproduce, distribute, modify, republish, scrape, reverse engineer, frame, exploit, or otherwise use any part of Rainbet except where such use is expressly permitted by us or required by applicable law.

Any unauthorised use of our intellectual property, systems, data, or content may result in suspension of access, legal action, or any other remedy available to us.

Complaints, legal limits, and interpretation of these Terms

If you wish to raise a complaint concerning account activity, a transaction, a restriction, or another issue connected with Rainbet, you should contact us through the relevant support route and provide sufficient information for the matter to be reviewed. We may request additional details before responding or concluding a complaint.

To the extent permitted by applicable law, Rainbet will not be liable for indirect, incidental, consequential, or special losses, loss of profit, loss of business opportunity, loss of goodwill, or losses arising from interruptions, technical issues, third-party failures, unauthorised access not caused by our breach, misuse of your credentials, or circumstances outside our reasonable control. Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

If any provision of these Terms is found to be invalid, unenforceable, or unlawful, the remaining provisions will continue to apply to the fullest extent possible. We may assign, transfer, or subcontract rights and obligations under these Terms where this is relevant to the operation or restructuring of Rainbet, subject to applicable law. These Terms will be interpreted in accordance with the law that applies to the relevant contractual relationship and service arrangement, subject to any mandatory rights that may apply in your jurisdiction.